Darker Shade of Blue – the Azure card

These are notes from a public meeting hosted by Leicester Civil Rights Movement, which detailed the plight of asylum seekers in the UK, today.

We heard first-hand accounts of what it is like living on an Azure card – the card given to asylum seekers who are under Section 4, awaiting a result on their claim for asylum. The card limits where you can go to for food and other essentials: asylum seekers live on a measly £36.62 a week. They do not have access to other benefits and are not legally allowed to work. The voucher scheme was first used in England in 1999 and is currently frozen – it does not go up in line with inflation.

“Not having cash means that you cannot shop in charity shops or the market, which would be cheaper and preferable to supporting big business. I can only use Tesco, Asda, Morrisons or Sainsbury for food – otherwise I need to exchange the card for cash”.

“I have been an asylum seeker for three years, living in a pub and destitute. When you get the Azure Card, it reminds you of a sunny sky, a symbol of hope. But the reality is not like that. Maybe your nearest supermarket is far away, or you may be old, disabled or sick – you still have to walk to the supermarket and back”.

Azure card

“It makes you feel like a criminal, people in the queue stare at you”.

“I can’t save any money from week to week – if you do not use all the money up within a week, it disappears. It makes you a prisoner – you have no choice about where to shop or what to spend your money on. You cannot save up to give someone a gift, or to celebrate. You need to rely on other people to exchange the card for cash – this makes you vulnerable to exploitation”.

“The Home Office want to send me to Nottingham – I don’t know the city, where the shops are – how can I use the card?”

“The card can only be used in the big supermarkets, Mothercare and Boots. I am only allowed to buy food and toiletries – nothing else. I can’t get a phone card, or use a bus. I need to transfer money into a bank account in order to get a phone contract or top up a phone. I can’t do that with an Azure card”.

We heard that it is Home Office policy not to believe applicants when they first apply, so that the vast majority of asylum seekers need to produce additional evidence so that their case can be reconsidered. They are then given an Azure Card, which they could remain on for years.

Asylum seekers have to report to a centre every month – they should be given a bus pass to enable them to do this – but many do not have the confidence to challenge a shop assistant or bus driver if they are refused, the knowledge to whom they should apply, or the English language skills to fill in a form correctly. In addition, many suffer from mental health issues due to the traumatic experiences from which they are fleeing. This adds to the alienation, contributes to stress and makes their situation even worse.

This affects thousands of people, in every major city in the UK.

Asylum seekers cannot travel to visit friends or a solicitor – they cannot travel by coach or train. They have a right to live as well as merely survive. They don’t have access to money, clothes, etc. Women have been denied sanitary pads. Most asylum seekers have had their Azure card refused as they have tried to use it, even in supermarkets which are part of the scheme. Often, because of trauma, they do not have the confidence to argue their rights with a cashier – they may just walk away and their journey to the shop is wasted. If they create a fuss in the shop, generally their card would be accepted – but this draws attention to themselves. Pregnant women have been denied use of the Azure card in Asda – “We can’t take these”.

Why do the government do this?

They want people to leave and become fed up with living in Britain. The official line is that asylum seekers can go to a supermarket and buy food and essentials – what more do they need? There is no account given to people’s basic human rights.

Charities like the City of Sanctuary link people up with asylum seekers, to exchange cards for cash. This helps to some extent, but increases the vulnerability of asylum seekers and affects what little independence they have.

Obviously, we need to get rid of the card, but it is just part of the whole corrupt and rotten detention system. The big four supermarkets make millions out of asylum seekers’ plight – http://www.mirror.co.uk/news/uk-news/supermarkets-rake-44million-governments-asylum-4635562

We heard from a volunteer with Refugee Action, a charity which offers support to asylum seekers and those with Section 4 support.

He reported that Iain Duncan Smith was considering extending the use of the Azure card to people with gambling, drug or alcohol problems, so that they can only spend money on essentials. This stigmatises people with drug and alcohol problems even more than they are already. There is a real risk that while the scheme may begin with people who have drug / alcohol problems, it could eventually cover everyone on benefits.

Asylum seekers cannot unify as a community – Home Office seeks to chop-up their means of support, by scattering them across the country – so they are disenfranchised. The message is that you are not welcome here. Much of the mainstream media constantly spreads propaganda that asylum seekers and immigrants are to blame for the country’s problems, responsible for failings of services. Thus, the government seeks scapegoats, excuses to carry out its austerity and cuts programme.

“People with dependency issues and drink / drug problems could unite with asylum seekers to stop this campaign of stigmatisation. People with problems often self-medicate – I knew a woman who lost both her children, but ended up using heroin. People can be labelled as “criminals”, “CHAVs”, “uneducated”, but I have experienced peer-led communities, who helped me overcome my drinking. This was as a result of a social phobia – used as a coping mechanism”.

“There is a connection, sympathy and similarity between members of these communities, both are alienated and disenfranchised. Whereas, if you have plenty of money, you are welcomed into the country on what is called an “entrepreneurial visa”, yet vulnerable people, who have gone through horrific experiences, are being targeted”.

“We need to defend high quality, publicly provided drug and alcohol services. We need to empower a disenfranchised working class and connect up community organisations with each other”.

It was felt that getting rid of the Azure card is fixing a small cog in a big wheel – but it would be an important start and give people confidence that they can win victories. If people are not getting served in a supermarket, we could target each supermarket individually. Pickets could support people, there could be a photo-op with giant Azure cards. We need to give people the confidence to approach management if they are refused.

The findings of the meeting correspond with a large-scale report carried out by the Red Cross, drawn from first-hand experience with working with asylum seekers across the country. They recommend withdrawal of the scheme completely and abolition of the law which does not allow Section 4 asylum seekers to receive any cash – http://www.scribd.com/doc/234776188/Azure-Card-Report-2014 – It found that the scheme affects the mental health of the vast majority of asylum seekers, most of them do not understand it or their rights, the vast majority have been refused use of the card and they feel embarrassed and stigmatised as a result of using it.

Sodexho run the Azure card system. The Mirror ran a story showing the money made from asylum seekers by the “big four” supermarkets – Tesco £20.6m, Asda £11.3m, Sainsbury £5.9m, Morrisons £2.4m. “Often people are asked for their signature to buy something. Shops are inconsistent – they may take a card one week and not the next”.

“If you ring the Home Office, they say that all shops are aware of the scheme and they would chase up any shops not complying with it – however, how many asylum seekers would know who to contact, how could they without a phone card?”

I would add that this stigmatisation of marginalised groups is part of capitalism. It is a deliberate strategy, to isolate and atomise working-class and poor people. Mainstream politicians, of all parties, argue that cuts are inevitable and we have no choice but to accept austerity.

Yet the people of Greece and Ireland have shown that there is an alternative to division and scapegoating, by rising up en masse against debts and water charges. We need to do the same here, and also build a political voice for those who have no party to speak for them. I support TUSC, the Trade Unionist and Socialist Coalition – which is an attempt to build a new political voice for the oppressed.

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2 Responses to “Darker Shade of Blue – the Azure card”

  1. Mat Says:

    This is exactly the case and some times even worse!
    And I believe the only reason they give this “temporary card” for years is to traumatize the asylum seekers and force them to leave the country.

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